We are located in the heart of Frankfurt (Mainkai, Eiserner Steg). Primus Linie serves a variety of departure points alone Main and Rhine. Please see each trip with corresponding timetable for departure points. During our sightseeing tour in Frankfurt you may embark and disembark at Eiserner Steg, Gerbermühle and Holbeinsteg.
Frankfurt (requires prior notice), Offenbach, HU Kesselstadt, HU Steinheim, Aschaffenburg, Kelsterbach, Rüsselsheim, Mainz (possible use of wheelchair accessible landing stage, requires prior notice), Wiesbaden, Rüdesheim (possible use of wheelchair accessible landing stage, requires prior notice)
Of course an a day trip an sightseeing cruises. Event trips,Fireworks Spectacular "Rhein in Flammen" and cruises on New Year's Eve by request.
They are only allowed on day trips and sightseeing cruises (not on event trips). Does not apply to the day trips with bus transfer. Please see to it that the dog is held on a leash while on board.
We shall conduct random bag checks on any of our tours. Please cooperate with our staff to facilitate handling this procedure
All of our boats’ indoor areas on all public trips are non-smoking.
We recommend boarding the boat in time in order to select a seat (boarding 30 min before departure unless stated otherwise). We reserve neighboring seats for groups of more than 10 persons.. Please take account of assigned table numbers on certain tours.
We accept cash and credit cards on board.
A charge will be made according to valid prices at the time of payment when paying by credit card (currently €1). Payment with debit card or cash is free of charge.
Please note that there is a minimum charge of €20 when paying by credit card and/or debit card.
Please book the tour you would like to take in writing (online/mail). Lost vouchers cannot be replaced. In case of no-shows please send the vouchers back to us. otherwise we will have to send a bill accordingly.
The validity found on the gift certificate applies. The law allows for 3 years of validity; no extensions are made beyond that.
We offer a print@home ticketing for most cruises. You may select this option when booking your ticket. Tickets will be send via email in PDF format and must be printed. Please note that these digital tickets cannot be exchanged or returned.
We offer digital/mobile tickets for many of our tours. You may select this option when booking your tickets. They will be send to you via email and/or are available for download in your wallet. Please note that these tickets cannot be exchanged or returned.
You can acquire tickets at our ticketing kiosk at Eisernen Steg, Mainkai 36, 60311 Frankfurt. For further information and ticket office opening hours go to “Contact”.
You can conveniently book tickets online; we will send your order by mail or you can pick it up at the ticketing kiosk. Please note that we cannot be made liable for any tickets lost in the mailing process.
Payments can be made in cash, by debit or credit card. Payment with credit or debit cards is only possible at the ticketing kiosk at Eiserner Steg. When ordering online you have the possibility to have your tickets sent to you by mail (payment on invoice, shipping charge by standard letter €3.50 or by insured letter €5.50) or to pick them up at the ticket office. (If tickets are not picked up 14 days before date of trip they will automatically be sent by mail incurring a charge of €3.50.)
You have to pick up the tickets 14 days in advance; ticket that have not been collected by the time the trip takes place will be charged incurring a fee of €3.50.
Yes, there is a one-way ticket, valid for day trips to Seligenstadt, Aschaffenburg, Rüdesheim and from Wiesbaden/Mainz to Frankfurt
30% discount and only applies to the full-paying adult price.
Additional we offer a combined ticket in cooperation with RMV for your return after the boat trip. The extended RMV ticket is also available. (Please see question below regarding extended combined ticket.)
The combined ticket, which Primus-Linie and Rhein-Main-Verkehrsbund (RMV) offer jointly, can be purchased for Primus day trips in two versions.
With the standard version passengers travel with Primus boats to their destination and location of return (e.g., Aschaffenburg, Seligenstadt, Rüdesheim, Wiesbaden/Mainz). There you can take the train for the return trip, provided that you bought a combined ticket.
The second version, the extended combined ticket, works the opposite way around: passengers purchase this combined ticket in advance (or on the day of travel at the Primus-Linie ticketing kiosk), travel by train to their destination or location of return (e.g., Aschaffenburg, Seligenstadt, Rüdesheim, Wiesbaden/Mainz) or other landing stages of the return route and travel back by boat. The return trip with public transportation from the dock to your home within the RMV region is included in this ticket.
It depends on the trip and is dealt with individually. Notice must be given between 1 and 3 months in advance regarding popular trips (for example, New Year’s Eve Cruise and Rhine in Flames trips)
Yes. Please note: We charge a processing fee of € 10,00 for a subsequent change in the delivery or billing address.
Yes. Group discounts apply to day trips to Seligenstadt, Aschaffenburg, Rüdesheim, St. Goarshausen and from Wiesbaden/Mainz to Frankfurt: for 10 full-paying adults or more there is a 10% discount, for 20 full-paying adults or more a 15% discount, for 30 full-paying adults or more a 20% discount. There are no discounts for all other trips.
We do not have disabled fares. We are not subject to the statutory regulation.
If proof of ID B (permanent companion) is provided, the companion receives a 50% discount on the adult fare. This only applies if the ID card holder pays the full adult fare. This only applies to day trips to Seligenstadt, Aschaffenburg, Wiesbaden/Mainz to Frankfurt and to Rüdesheim if the outward and return journeys are by boat. This also applies to round trips in Frankfurt and Seligenstadt.
We give a 20% discount on sightseeing and daytrips (Rüdesheim, Aschaffenburg and Seligenstadt) to the following individuals: students, schoolchildren over 15 years of age, Frankfurt Card holders, Frankfurt Pass holders, Rhein-Main Pass holders, Wiesbaden Tourist Card holders and Eurorail ticket holders.
Please note: the discount is not valid for the combined ticket.
Wiesbaden Card holders receive a 20% discount on trips from Wiesbaden (except for event tours).
20% discount for FamiliyCard Hessen holders for Winter sightseeing cruise.
Please note: all discounts are only valid on full fares
Up to 3 children under 6 years old accompanied by a full-paying adult travel free of charge. Children under the age of 14 pay 50% of the ticket price (on Wednesdays and Thursdays during the Hessian and Rhineland-Palatinate school vacations the ticket price is € 10.50). This rule does not apply to evening trips and listed prices for children.