We are located in the heart of Frankfurt (Mainkai, Eiserner Steg). Primus Linie serves a variety of departure points alone Main and Rhine. Please see each trip with corresponding timetable for departure points. During our sightseeing tour in Frankfurt you may embark and disembark at Eiserner Steg, Gerbermühle and Holbeinsteg.
Frankfurt (requires prior notice), Offenbach, HU Kesselstadt, HU Steinheim, Aschaffenburg, Kelsterbach, Rüsselsheim, Mainz (possible use of wheelchair accessible landing stage, requires prior notice), Wiesbaden, Rüdesheim (possible use of wheelchair accessible landing stage, requires prior notice)
Of course an a day trip an sightseeing cruises. Event trips,Fireworks Spectacular "Rhein in Flammen" and cruises on New Year's Eve by request.
They are only allowed on day trips and sightseeing cruises (not on event trips). Does not apply to the day trips with bus transfer. Please see to it that the dog is held on a leash while on board.
We shall conduct random bag checks on any of our tours. Please cooperate with our staff to facilitate handling this procedure.
In principle, there is no entitlement to a fixed seat or table. However, the shipping company reserves the right to allocate seats in the interior on certain cruises. The open deck is available to every guest, but is not reserved.
Groups are seated together. Depending on the size of the group and the ship's layout, this may be divided into several tables. If it is desired that different groups sit together, we can note this request but cannot guarantee that this can be realised. The latter also applies to special table requests such as window seats, upper deck, etc.
Please inform us of any table reservation requests at least 1 week before the cruise.
All of our boats’ indoor areas on all public trips are non-smoking.
The boats are utilized as they are needed. It is not possible to book a specific boat.
We recommend boarding the boat in time in order to select a seat (boarding 30 min before departure unless stated otherwise). We reserve neighboring seats for groups of more than 10 persons.. Please take account of assigned table numbers on certain tours.
We accept cash and credit cards on board.
A charge will be made according to valid prices at the time of payment when paying by credit card (currently €1). Payment with debit card or cash is free of charge.
Please note that there is a minimum charge of €20 when paying by credit card and/or debit card.
Please book the tour you would like to take in writing (online/mail). Lost vouchers cannot be replaced. In case of no-shows please send the vouchers back to us. otherwise we will have to send a bill accordingly.
The validity found on the gift certificate applies. The law allows for 3 years of validity; no extensions are made beyond that.
We offer a print@home ticketing for most cruises. You may select this option when booking your ticket. Tickets will be send via email in PDF format and must be printed. Please note that these digital tickets cannot be exchanged or returned.
We offer digital/mobile tickets for many of our tours. You may select this option when booking your tickets. They will be send to you via email and/or are available for download in your wallet. Please note that these tickets cannot be exchanged or returned.
You can acquire tickets at our ticketing kiosk at Eisernen Steg, Mainkai 36, 60311 Frankfurt. For further information and ticket office opening hours go to “Contact”.
You can conveniently book tickets online; we will send your order by mail or you can pick it up at the ticketing kiosk. Please note that we cannot be made liable for any tickets lost in the mailing process.
Payments can be made in cash, by debit or credit card. Payment with credit or debit cards is only possible at the ticketing kiosk at Eiserner Steg. When ordering online you have the possibility to have your tickets sent to you by mail (payment on invoice, shipping charge by standard letter €3.50 or by insured letter €5.50) or to pick them up at the ticket office. (If tickets are not picked up 14 days before date of trip they will automatically be sent by mail incurring a charge of €3.50.)
You have to pick up the tickets 14 days in advance; ticket that have not been collected by the time the trip takes place will be charged incurring a fee of €3.50.
Yes, there is a one-way ticket, valid for day trips to Seligenstadt, Aschaffenburg, Rüdesheim and from Wiesbaden/Mainz to Frankfurt
30% discount and only applies to the full-paying adult price.
Additional we offer a combined ticket in cooperation with RMV for your return after the boat trip. The extended RMV ticket is also available. (Please see question below regarding extended combined ticket.)
The combined ticket, which Primus-Linie and Rhein-Main-Verkehrsbund (RMV) offer jointly, can be purchased for Primus day trips in two versions.
With the standard version passengers travel with Primus boats to their destination and location of return (e.g., Aschaffenburg, Seligenstadt, Rüdesheim, Wiesbaden/Mainz). There you can take the train for the return trip, provided that you bought a combined ticket.
The second version, the extended combined ticket, works the opposite way around: passengers purchase this combined ticket in advance (or on the day of travel at the Primus-Linie ticketing kiosk), travel by train to their destination or location of return (e.g., Aschaffenburg, Seligenstadt, Rüdesheim, Wiesbaden/Mainz) or other landing stages of the return route and travel back by boat. The return trip with public transportation from the dock to your home within the RMV region is included in this ticket.
It depends on the trip and is dealt with individually. Notice must be given between 1 and 3 months in advance regarding popular trips (for example, New Year’s Eve Cruise and Rhine in Flames trips)
Yes. Please note: We charge a processing fee of € 20,00 for a subsequent change in the delivery or billing address.
Yes. Group discounts apply to day trips to Seligenstadt, Aschaffenburg, Rüdesheim and from Wiesbaden/Mainz to Frankfurt: for 10 full-paying adults or more there is a 10% discount, for 20 full-paying adults or more a 15% discount, for 30 full-paying adults or more a 20% discount. There are no discounts for all other trips.
We do not have disabled fares. We are not subject to the statutory regulation.
If proof of ID B (permanent companion) is provided, the companion receives a 50% discount on the adult fare. This only applies if the ID card holder pays the full adult fare. This only applies to day trips to Seligenstadt, Aschaffenburg, Wiesbaden/Mainz to Frankfurt and to Rüdesheim if the outward and return journeys are by boat. This also applies to round trips in Frankfurt and Seligenstadt.
We give a 20% discount on our sightseeing cruise Frankfurt (50 or 100 minutes) and sightseeing cruise Seligenstadt and our daytrips (to Rüdesheim, Aschaffenburg and Seligenstadt and from Wiesbaden/Mainz to Frankfurt) to the following individuals: schoolchildren over 15 years of age, students, Frankfurt Pass holders, Hesse volunteer card holders, ADAC membership card holders.
Frankfurt Card holders receive 20% discount on our sightseeing cruise Frankfurt (50 or 100 minutes).
RheinMainCard holders receive 20% discount on our sightseeing cruise Frankfurt (50 or 100 minutes) and our daytrips (to Rüdesheim, Aschaffenburg, Seligenstadt and Wiesbaden/Mainz to Frankfurt).
Wiesbaden Tourist Card holders receive 20% discount on our daytrips (to Rüdesheim and Wiesbaden/Mainz to Frankfurt) from landing stage Wiesbaden-Biebrich.
Please note for daytrips: the discount is not valid for our combined ticket (with public traffic RMV). Only for outward and return journeys by boat.
Please note: all discounts are only valid on full adult fares.
FamiliyCard Hesse holders receive 10% discount on our familyticket (valid for 2 adults and 1-3 payable children (6-14 years)) on our sightseeing cruise Frankfurt (50 or 100 minutes).
Unfortunately, these discounts cannot be booked online as proof must be provided directly in site.
Up to 3 children under 6 years accompanied by a full-paying adult travel free, up to 14 years half fare. This regulation does not apply to evening journeys and for designated children's fares.
Special offer during the summer holidays in Hesse and Rhineland-Palatinate: a reduced holiday price of € 13.00 applies on Wednesdays and Thursdays for children (6-14 years) for day trips by boat there and back. This price is valid for a maximum of 3 paying children accompanied by a full-paying adult.
This reduced holiday price cannot be booked directly online. Please pre-book the trip online using the payment method self-collection - payment on site! You can then collect the tickets before the trip (ticket counter or directly on the ship).
